(English) Sponsor Relations Coordinator-Database (01 position)

Department             : Sponsorship Unit

Location                     : Phnom Penh Office, ChildFund Cambodia (with possible job secondment to other target areas if needed)

Employment            : Full Time, initial one year employment agreement, with option to extend upon mutual agreement

Reports to                : Sponsor Relations Team Leader

Supervising              : N/A

Other Information  : Applicants are required to abide by ChildFund Cambodia’s Child Safeguarding Policy and Code of Conduct.

Please apply at        : BambooHR  or submit the CVs and Cover Letters to ChildFund Cambodia offices

 

 

PURPOSE OF THE POSITION

Sponsor Relations Coordinator-Database (SRC-Database) is responsible to ensure SR systems well function and report requirements are met to provide accurate and updated information across two databases at the all times.

KEY DUTIES

• maintenance of SR systems, maintain physical and computer files and other records of enrolled children and sponsors with confidentiality and secure;
• Produce report and update to Alliances every month included child departure, child away from community with a timely manner.
• Ensure correspondences and information are translated with high quality and send out on time
• Ensure all sponsorship information and tasks are processed updated and forwarded to relevant parties, as requested;
• Ensure the completion and update of sponsor materials (data entries, child stories/child narratives, update child sick and child photos etc.), and maintain updated copies of all relevant materials according to SOP;
• Ensure child’s information due to phase-out, natural departure and complete program are departed from systems and filing document to align with SOP.
• Facilitate enquiries between Alliance members, sponsors and field offices and response within default time.
• Capacity building on sponsorship data management and correspondence’s quality to sponsorship teams.
• Monitor and review data from systems to identify the issues and sharing lesion learn and support team to develop plan to address identified issues and ensure tracking of progressing.
• Establish good relationship with all relevance Alliance members, Key/Village Volunteers, Enrolled Children & Families and sponsorship team at field.
• Represent ChildFund Cambodia in database working group and work with Alliances on reporting and coordinate communicating;
• Perform other duties as advised by line supervisor.

 

QUALIFICATIONS & EXPERIENCE

• Bachelor / Post graduate degree in social development or other related field.
• Good English language knowledge, both writing and speaking.
• Experiences Develop App for any study purpose and data collection activities
• Experience working with children, and youths in rural community.
• Experience in writing case study and project progress report.
• A highly self-motivated and committed person with a strong interest in learning.

DESIRABLE

• Experience of sponsorship management

 

Remain alert and responsive to any child safeguarding or sexual exploitation, abuse or harassment (SEAH) risks, acquire relevant knowledge and skills to promote strong safeguarding practices, understand the child safeguarding and PSEAH policy and procedures, and conduct yourself consistent with those policies.

 

 

 

Application Information

The application deadline is on 31 January 2023.  

Interested applicants should submit their CVs and Cover Letters addressing the competencies included expected salary to ChildFund Cambodia offices, or provided link above no later than application deadline. For detailed Position Description, please refer to the attached document or contact us via address provided.

Applicants are required to abide by ChildFund Cambodia’s Child Safeguarding Policy and Code of Conduct.

Only short-listed applicants will be contacted. The position only open to Cambodian Candidates. 

WOMEN and PEOPLE WITH DISABILITIES ARE STRONGLY ENCOURAGED TO APPLY

HOW WE VALUE YOUR CONTRIBUTION

Remuneration Package

We aim to provide an overall remuneration package that is attractive and fair. Our remuneration framework ensures that we align to employment conditions andlaws, and we benchmark against the local market to ensure we offer competitive employment conditions that are appropriate to our sector.

 

Besides your salary, you will be eligible for health allowance, health insurance, 13^th month salary, and other benefit as stated in employee handbook.

 

Flexible Working Arrangement

You will have access to flexible working arrangements. We encourage a culture of flexibility and enable conversation between yourself and your manager about maintaining work-life balance.

 

Leave

You will have access to 18 days of paid annual leave, and 10 days sick leave. You are also entitled to paid official holiday following government regulation, paidparental leave, and 4-months paid maternity leave.

 

Employee Assistance Program

In case you need help with personal, family or employment related matters you will have access to free external, professional and confidential counselling assistance.

 

Learning and Development

Our approach to learning and development will enable you to have the information, skills, and knowledge needed to do your job and to grow in your position. Webuild the capacity of our people and support you with on-the- job experience, coaching and formal training.

Contact Detail

Contact Name: ChildFund Cambodia

Address: P.O. Box 93, #30, Street 228, Sangkat Chaktomouk, Khan Daun Penh, Phnom Penh;

Phone: (855) 23 224 158

Website: www.childfund.org.kh