(English) Department             : Sponsorship Unit

Location                     : Kratie Office, ChildFund Cambodia (with possible job secondmnent to other target areas if needed)

Employment            : Full Time, initial one year employment agreement, with option to extend upon mutual agreement

Reports to                : Sponsor Relations Coordinator

Supervising              : N/A

Other Information  : Applicants are required to abide by ChildFund Cambodia’s Child Safeguarding Policy and Code of Conduct.

Please apply at        https://teamchildfund.bamboohr.com/jobs/view.php?id=93  or submit the CVs and Cover Letters to ChildFund Cambodia offices

 

PURPOSE OF THE POSITION

Sponsor Relations Officer (SRO)-District is directly responsible to manage and coordinate K/VVs to ensure effective sponsorship management and complied with the SOP of CFA & CFI. SRO-District ensure the Village Volunteers of the assigned areas to better understand and confidently, apply the well manage sponsorship service operations, and better engage children, their families and communities in sponsorship.

 

KEY DUTIES

• Ensure sponsorship information and correspondences are processed and sent to sponsors within timeframe and with quality;
• Coordinate K/VVs to collect Child Progress Report and work closely with them to ensure regular child case management is handled properly and reported timely (child incident, child move out etc.…..);
• Quality check and review for all correspondences and CPR before sending to Country Office;
• Conduct spot check on monitoring reports, child’s files, and child’s correspondences;
• Coordinate and assist in new child enrolment process as requested and as planned;
• Work closely with freelance translators related to translation issues and ensure the quality is acceptable;
• Coordinate and accommodate all sponsor visits and submit the visit report;
• Ensure sponsors, sponsored children and families and communities understand about phasing in/out procedure;
• Ensure Farewell Letters (phase out and natural departure) are completed in high quality and sent to the CO within agreed timeframe
• Support SRC to study on sponsorship effectiveness to enhance engagement of enrolled children and families in community;
• Report and update SRC of Sponsorship NGO working in the same area to avoid duplication;
• Conducted Refresher training to new and existing K/VVs to strengthen their capacity on correspondence and data quality;
• Build good relationship with all enrolled children, families, communities and other key actors to improve sponsorship product;
• Participate in external workshops and other meetings relevant to child-focused and sponsorship activities as requested;
• Perform other duties as advised by line supervisor.

 

QUALIFICATIONS & EXPERIENCE

• Bachelor degree in social development or other related field;
• Two year experiences with sponsorship work;
• Experience in facilitating meeting, workshop and training ;
• Develop work plans, monitor and evaluate the activities under the sponsorship section;
• Familiar with professional database and system development focused;

 

DESIRABLE

Experience of sponsorship management

 

 

Application Information

The application deadline is on 24 June 2021.  

Please be noted that this position only open to Cambodian Candidates. 

Interested applicants should submit their CVs and Cover Letters addressing the competencies included expected salary to ChildFund Cambodia offices, or via https://teamchildfund.bamboohr.com/jobs/view.php?id=93   no later than application deadline. For detailed Position Description, please refer to the attached document or contact us via address provided.

Applicants are required to abide by ChildFund Cambodia’s Child Safeguarding Policy and Code of Conduct. Only short-listed applicants will be contacted.

WOMEN and PEOPLE WITH DISABILITIES ARE STRONGLY ENCOURAGED TO APPLY

HOW WE VALUE YOUR CONTRIBUTION

Remuneration Package

We aim to provide an overall remuneration package that is attractive and fair. Our remuneration framework ensures that we align to employment conditions andlaws, and we benchmark against the local market to ensure we offer competitive employment conditions that are appropriate to our sector.

 

Besides your salary, you will be eligible for health allowance, health insurance, 13^th month salary, and other benefit as stated in employee handbook.

 

Flexible Working Arrangement

You will have access to flexible working arrangements. We encourage a culture of flexibility and enable conversation between yourself and your manager about maintaining work-life balance.

 

Leave

You will have access to 18 days of paid annual leave, and 10 days sick leave. You are also entitled to paid official holiday following government regulation, paidparental leave, and 4-months paid maternity leave.

 

Employee Assistance Program

In case you need help with personal, family or employment related matters you will have access to free external, professional and confidential counselling assistance.

 

Learning and Development

Our approach to learning and development will enable you to have the information, skills, and knowledge needed to do your job and to grow in your position. Webuild the capacity of our people and support you with on-the- job experience, coaching and formal training.

Contact Detail

Contact Name: ChildFund Cambodia

Address: P.O. Box 93, #30, Street 228, Sangkat Chaktomouk, Khan Daun Penh, Phnom Penh;

Phone: (855) 23 224 158

Website: www.childfund.org.kh